Unaccompanied minors flying

Trustthe Bulgaria Air service for unaccompanied minors and let them flying without any worries

What is the "Unaccompanied minor"(UM) service and for whom it is applicable?

  • For children between 3 and 5 years old we provide an escort - flight attendant who will pick the child up from the person who is escorting him/her at the departure airport, will be next to the child during all airport procedures until boarding the plane, personally take care of the child's safe journey during the flight and will hand him/her over to the welcoming person at the arrival airport.
    The full ticket fare is payable for the child (without a child's discount), plus 50% of the one-way fare in the M class and two-way airport taxes for the escort flight attendant.
  • For children between 5 and 11 years old a staff member is provided to welcome it from the escorting person at the departure airport, as well as a person to hand him over to the welcoming person at the arrival airport.
    The full ticket fare is payable for the child (without a child's discount), plus a UM fee of EUR 40 in direction for international flights and EUR 20 in direction for domestic flights.*
  • Per parents request, children between 12 and 18 years old could also take advantage from the "Unaccompanied child" service, against payment of the UM fee. They are provided the same service as for children between 5 and 11 years of age.

How do you benefit from the service?

  • You should make your inquiry at least two weeks prior the flight at callfb@air.bg;
  • After confirmation from the Customer Service Centre, the age and date of birth of the child must be entered in the reservation, as well as information about the escorting person at the departure airport and the welcoming person the arrival airport - names, telephones and addresses;
  • A form with the information from the reservation must be filled in, which can be done at an airport before flight or downloaded in advance from www.air.bg, completed and handed over to a check-in before flight.
  • If the flight is operated by another airline other conditions may apply. If you want to request the service for unaccompanied minor you must contact the customer service centre of Bulgaria Air at telephone +359 2 40 20 400 or by e-mail: callFB@air.bg.

Several important clarifications:

  • Your child must carry a valid passport with him/her and for domestic flights it may be replaced by a birth certificate - an original or a copy;
  • Bulgaria Air accepts unaccompanied minors on their flights transferring at Sofia Airport only with provided contacts and assured a meeting person at the transfer point;
  • One flight attendant can accompany two children from same family - brothers and sister;
  • For two children from same family who travel together is paid a single UM fee.

* For Sofia - London the fee is EUR 50 and for London - Sofia is GBP 50.

Fees for carriage of unaccompanied minors

Age

Tariff conditions

From 3 to 5 years

For children between 3 and 5 years old we provide an escort - flight attendant who will pick the child up from the person who is escorting him/her at the departure airport, will be next to the child during all airport procedures until boarding the plane, personally take care of the child's safe journey during the flight and will hand him/her over to the welcoming person at the arrival airport.

The full ticket fare is payable for the child (without a child's discount), plus 50% of the one-way fare in the M class and two-way airport taxes for the escort flight attendant.

From 5 to 11 years

For children between 5 and 11 years old a staff member is provided to welcome it from the escorting person at the departure airport, as well as a person to hand him over to the welcoming person at the arrival airport.

The full ticket fare is payable for the child (without a child's discount), plus a UM fee of EUR 40 in direction for international flights and EUR 20 in direction for domestic flights. *

From 12 to 18 years

Per parents request, children between 12 and 18 years old could also take advantage from the "Unaccompanied child" service, against payment of the UM fee. They are provided the same service as for children between 5 and 11 years of age.

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