Requirements for the service for unaccompanied minors

The procedure applicable to unaccompanied minors is mandatory for children from 3 to 12 years of age travelling on their own on flights of Bulgaria Air.

A ticket for an unaccompanied minor may not be purchased via the official website of Bulgaria Air.

If the flight is operated by another airline other conditions may apply. If you want to request the service for unaccompanied minor you must contact the customer service centre of Bulgaria Air at telephone +359 2 40 20 400 or by e-mail: callFB@air.bg.

When making a flight reservation the parent/guardian is given an information form concerning the child, which should be filled in and submitted to the escort stewardess before the flight. At check-in the parent/guardian must stay at the departure airport until take-off of the aircraft and in constant contact with representatives of the airline at the airport until arrival of the aircraft at the destination airport.

Flight reservations for unaccompanied minors may not comprise night stopover or transfer, unless the parent/guardian has provided someone to meet and care for the minor at the place of transfer. Minors must have all documents required for the trip: a passport, visas, health certificates required by the country of origin, the country of transit and the country of destination.

A mandatory requirement for confirmation of travel of any unaccompanied minor is the customer to provide the following information to Bulgaria Air:

  • full name, age and date of birth of the unaccompanied minor;
  • full name, telephone contact number and full address of the persons who sends the minor and the one who meets the minor at the point of arrival.

The UM must have a valid passport on him/her. For domestic flights the passport may be replaced by a birth certificate or a copy of it certified by a Notary.

Bulgaria Air does not take for carriage unaccompanied minors, for which Sofia airport is a transfer point. Exceptions are possible only if information is provided about contact persons at the transfer point.

If you need further information about the safety rules applicable to passengers with special needs and about the technical limitations attributable to the size of aircraft and applicable to carriage of such persons or to their mobility aids, please contact our ticket centres or the Customer Service Centre.

Age restrictions for unaccompanied minors

The child’s age is taken into consideration as of the date of the outbound flight. If a child turns 12 years of age after departure, i.e. after completion of one segment of the flight, it is not necessary to pay the difference to adult fares for use of the remaining segments of the ticket.

Fees for carriage of unaccompanied minors

Age

Tariff conditions

From 3 to 5 years

Minors between 3 and 5 years may only travel with an escort.

  • Full adult fare is paid, with applicable child discount;
  • Stewardess escort fare is paid with all airport taxes due for the route.

One stewardess may escort two children from one family and in such case one fare is paid for the two children.

From 5 to 7 years

Full adult fare is paid, child discount is not applied.

Additional fares due:

  • EUR 40 per segment for international flights;
  • EUR 20 per segment for domestic flights;
  • EUR 50 for the segment Sofia - London;
  • GBP 50 for the segment London - Sofia.

For two children from one family – brothers and sisters travelling together, one of the above fares for unaccompanied minors is paid.

From 8 to 11 years

Full adult fare is paid, with applicable child discount.

Additional fares due:

  • EUR 40 per segment for international flights;
  • EUR 20 per segment for domestic flights;
  • EUR 50 for the segment Sofia - London;
  • GBP 50 for the segment London - Sofia.

For two children from one family – brothers and sisters travelling together, one of the above fares for unaccompanied minors is paid.

From 12 to 18 years

Upon parental request the service for unaccompanied minors can be provided with the applicable fare.

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